If you are a less experienced user who does not know how to do that, simply run the EXE file (double-click it in Windows/File Explorer). If you are a more experienced user who knows how to use a utility like 7-Zip or WinZip to extract the files, do that. Those downloaded EXE files are self-extracting ZIP files. The next step is crucial, but how you do it depends on your level of expertise. This article explains how to do that.įirst, download PaperPort 14.5 from one of these links, depending on whether you have the Standard or Professional edition: The work-around is to install each component of PaperPort, one at a time, with its own installer.

The work-around is based on the fact that the detection of the previous installation occurs in the 'master' installer (AUTORUN.exe), i.e., the installer that installs all components of PaperPort. Fortunately, there is a work-around that allows us to get PaperPort installed. This is clearly a glitch with the PaperPort installer and I don't know a fix for it. There is simply no getting past that dialog and it is impossible to reinstall PaperPort! Even Nuance/Kofax's official PP14 Remover Tool, documented in my PP14.5 upgrade article, does not solve the problem. Problem is, it cannot do the uninstall, which means it won't do the install. That really doesn't seem so bad - sure, uninstall the previous installation and do a reboot - works for me. Therefore, during the installation process, a system reboot might be required. The components of this software will be uninstalled before proceeding with this new installation. The installer detected a previous installation on your machine. You are reading this article because you tried to reinstall PaperPort 14 and received the dialog box shown above, which says this: The only difference is that the Professional edition does not have the NuanceCloudConnector folder, which is no longer provided in the Kofax releases of PaperPort. If you are having the same issue with 14.7 that this article discusses about 14.5, you may try the same technique. This article update fixes those links.Īs noted above in the 1 article update, Kofax released Version 14.7 of PaperPort (the latest point release is 14.7.0.3). I discuss this in an EE article and video:įree in-place upgrade of Nuance PaperPort Professional 14.5 to Kofax PaperPort Professional 14.7įree upgrade of Nuance PaperPort Professional 14.5 to Kofax PaperPort Professional 14.7Īs a result of the acquisition, some of the links in this article were broken because they changed from the Nuance domain to the Kofax domain.

Last year, Kofax acquired the Document Imaging Division of Nuance, which included PaperPort.

Paperport 14.5 serial number